Elements and Performance Criteria
- Plan or review administration systems
- Identify requirements of, or modifications to, administration system through consultation with system users and other stakeholders in accordance with organisational and budgetary requirements
- Obtain quotations from suppliers/developers of system in accordance with organisational policy and procedures
- Make selection of supplier or developer in accordance with organisational policy and procedures
- Implement new or modified administration system
- Identify and develop implementation strategies in consultation with staff
- Encourage staff to participate in all stages of the implementation process
- Implement system in accordance with organisational requirements
- Define and communicate procedures for using the system to staff
- Provide training and support for staff on the use of the new or modified system
- Deal with contingencies to ensure minimal impact on users
- Monitor administration system
- Monitor system for usage, security and output in accordance with organisational requirements
- Modify system to meet changing needs in accordance with organisational requirements
- Clearly identify further modifications and notify users
- Monitor staff training needs and train new staff on administration system